User Groups and Mobility Profiles


Executive Summary

This deliverable’s intention is to provide an overview of travel chains, mobility needs, mobility information needs and special requirements for people with physical impairment clustered into different groups of air travellers. Thus the deliverable will be an inventory of potential DORA user groups and their mobility behaviour and mobility information requirements and provide input information to specify DORA system and service.

The first part of the deliverable consists of a general introduction followed by the part describing the approach and methodology that was applied in preparing this deliverable.

The next (third) chapter contains an overview of existing approaches on how to identify and cluster different types of air passengers and people travelling to airports. This information is based on different criteria like travel motivation, social-demographic factors or transport mode preferences. This part also gives an overview about the travel motivations and passenger quantities of European air travellers.

In the third chapter are also included the results of the investigations of already defined travel chains, the respective mobility requirements, as well as descriptions of approaches and models to explain mobility behaviour that are influencing mode choices. This information is important to identify mobility options and the derived information needs for the journey to the airports of Berlin and Palma de Mallorca that are also described in this chapter. Both cities and their airports will be test sites of the developed DORA service later. For that reason a passenger survey has been carried out at both sites to validate and amend data regarding the socio-demographic, socio-economic and mode choice preferences of different air passenger mobility types.

Combining all three investigation products, carried out within the analytical part in chapter three of this deliverable of task 2.2, allowed to define the DORA user groups and their typical and possible travel chains. The user groups were divided in six user groups: four groups were defined for travelling for leisure purposes and two user groups for travelling for business purposes. Since mobility-impaired people have to be regarded in an inclusive way, persons with mobility impairments can belong to every traveller group. Following this approach special needs in regard to information and accessibility of mobility-impaired people have been formulated for each of the defined DORA traveller groups.

The results from the research carried out within DORA also show that even though possible travel alternatives are quite homogeneous for all of the groups, the information needs to vary since behavioural settings differ. Thus information requirements for mode choice processes are of different relevance to every potential user group. This also illustrates why these prerequisites are important basic information to define use cases and the design of the DORA service for the following work packages of the project.




Antero Kutvonen, Halid Hrasnica, Norman Döge, Michael Abraham, Tania Salas Larenas, Wulf-Holger Arndt, Tom Schilling, Jan-Niklas Willing, Claudia Baumgartner, Samir Djulancic, Jörg Becker, Marius Doerbrandt, Maarten van Bemmelen, Patricia Bellver, Carles Petit




Travel Chain, User Group, Travel Motivations, Mobility Profiles, Air Travellers, Door-to-door Transport Information Service

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